What is NatureMade.com's Return, Refund & Exchange PolicyUpdated 6 months ago
NatureMade.com Return Policy
Our commitment to your good health lies at the core of every Nature Made product we make—with high-quality ingredients and backed by 50 years of research, science, and innovation. If, you are not satisfied for any reason, please let us know about your experience so that we can make it right.
This NatureMade.com Return Policy is only applicable for the first bottle of your supplement purchased directly through www.naturemade.com and delivered within the last 30 days. Our money-back guarantee applies to your first purchase of a particular product only. Nature Made is not responsible for orders shipped to the wrong address due to a customer’s error. Subscriptions orders that are not canceled or skipped prior to shipping are not eligible for a refund. If you purchased through a different retailer or e-retailer, please contact them directly and refer to their return policy.
Would you like to request a replacement or a refund?
Please contact us at https://help.naturemade.com/en-US/ssp/login and have your order confirmation number and original packaging available. We ask that you retain the product and packaging while we process your request as we may need to retrieve it for further analysis and investigation purposes. Our team will promptly review and process your request, if approved.
For product replacement, please allow 7 – 10 business days for the product to arrive.
If you request a refund, please allow 5 – 7 business days for your refund to process and reflect on your original payment method. We will send you an email notification to confirm when this has been processed. Shipping fees are not refundable.
Can I Change or Cancel My NatureMade.com Order?
We take great pride and work diligently to ship your order as quickly as possible. Once an item is shipped, it limits our ability to edit or cancel your order. However, we will try our best to accommodate but cannot guarantee it. Please reach out to us with your specific request on https://help.naturemade.com/en-US/ssp/login.